7 Things to Consider When Choosing a Commercial Construction Contractor
1. Experience With Your Type of Project
Not all commercial contractors are the same. A contractor who understands your industry and building type is better equipped to meet your needs. Look for experience with similar project types such as industrial, medical, multifamily, retail, or hospitality. Familiarity with local codes, permitting processes, and typical use cases will help prevent costly delays and errors.
2. Proven Reputation and References
If you’re wondering how to choose a commercial contractor you can trust, start by looking at their reputation. Review case studies, ask for references, and talk to former clients about their experience. At Summit Design + Build, we value the long-term relationships we build with our clients:
“We are big believers in the team at Summit and the services they gave us. We felt we were the most important project they were working on.”
– March Schulman, President, Eli’s Cheesecake
A strong contractor makes your priorities their own.
3. Transparent Estimating and Budget Management
Cost clarity is critical when selecting a general contractor. Look for someone who provides a detailed, transparent estimate that outlines the full scope, potential risks, and value engineering options. Your contractor should help you manage your budget proactively, not just deliver a quote.
4. Project Management and Communication
When you are thinking about how to choose a commercial contractor, consider how they manage workflow and communication. At Summit Design + Build, we use Procore, a cloud-based project management platform that streamlines communication, documentation, scheduling, and tracking.
Procore allows stakeholders to access real-time updates, drawings, RFIs, and documents in one place, keeping everyone aligned and the project on schedule.
5. Subcontractor Risk Management: TradeTapp and SDI
Subcontractor performance directly impacts your project. We use TradeTapp to evaluate and monitor subcontractors based on financial health, safety records, and past performance. Only qualified partners make it into our network.
We also carry Subcontractor Default Insurance (SDI), which helps cover the cost of replacing non-performing subcontractors, finishing incomplete work, and minimizing delays or overruns. These tools provide added security and peace of mind throughout construction.
6. Financial Stability and Licensing
A financially stable contractor is better positioned to manage materials, labor, and cash flow throughout the job. Always confirm that your contractor is licensed, insured, bonded, and financially sound.
7. Safety Record and Jobsite Culture
A contractor’s safety performance says a lot about their professionalism. Ask about their safety record, training programs, and jobsite policies. Safe jobsites are efficient, organized, and reduce your risk.
